Common License Renewal Questions
When do I need to renew my Utah contractor's license?
All contractors in the state of Utah are required to renew their license before November 30th 2023. If your license number ends in a ‘-5501’ you are required to renew this year.
What happens if I don't renew the license on time?
Contractors who fail to renew their license by November 30th are expected to cease work on any projects until the license is back in good standing with the state. Working on an expired license is considered unlawful conduct by DOPL.
What do I need in order to renew the license?
First you will need to have completed 6 hours of continuing education. If you need help signing up for a class call us at 801-274-3551
After that, you should have the following items on hand:
- Your Social Security Number.
- A valid debit or credit card. (Visa, Mastercard, or American Express)
- A copy of your general liability insurance certificate.
- A copy of your worker’s compensation insurance certificate.
- If you do not have worker’s compensation you must supply a waiver. (You can apply for the waiver here)
How do I start the renewal process?
DOPL has transitioned to all digital communication for this renewal year. That means you will not receive a postcard by mail with renewal instructions. Instead, you should have an email from the state that will explain the new renewal process. Search your inbox for ‘DOPL’ or ‘StateOfUtahCommerceLicensing@utah.gov’.
What if I didn't get an email from DOPL?
Make sure you check all of your available email accounts. If you cannot find anything you should email DOPL at b4@utah.gov to verify what email address they have on file for you, and make any necessary corrections.
How do I answer the questions regarding CE on the renewal site?
If you did a class with the AGC Of Utah, here is how you should answer the questions:
Have you completed the required 6 hours of continuing education from an approved provider?
If you have done one of our classes, select ‘yes’. If you still need to enroll in a class, or you’re short on your hours, stop here and contact us at 801-274-3551.
Were at least 3 of the 6 required hours ‘core’ hours?
If you did a class with the AGC select ‘Yes’. All of our classes have a minimum of 3 core hours.
Were at least 3 of the 6 required hours ‘live’ hours?
If you did a class with the AGC select ‘Yes’. All of our students have completed 3 ‘live’ hours, either in person, or via a webinar.
Was at least 1 of the 6 hours related to energy conservation?
If you did a class with the AGC select ‘Yes’. We do not offer any courses that are missing energy conservation.
Do you hold an HVAC (S350) or Landscape / Wastewater license (S330 / S410)?
If you hold either of these licenses, answer yes and continue. If you are missing HVAC hours or need a backflow course you should contact us at 801-274-3551.
I did a class, but the state doesn't show any hours.
It takes 7 business days for hours to show with the state. If you completed a class more than 7 days ago and are missing hours contact us by phone: 801-274-3551
